PREJUDICED CUSTOMER

Good day I'm a customer and have a business contract with the above mentioned supplier. However i'm not happy about the level of incompetence of their staff members. On the 18th day of August 2015 at or around 15:45pm I had received a message from Yellow mtn reading as follow \ your sim swap request has been received and is being processed. If you did not request this please call '***'. I immediately called the number but however they did not exist. Subsequently the following morning my phone was offline and I was expecting a very important business call for which I was supposed to have been awarded an order for R28 000-00. As a direct result of my cell phone being offline I could not be reached timeously and the said order was therefor given to the next available supplier because it was urgent. I had called mtn call centre and I was advised to liaise with the branch manager of the said mtn store. I further called the said store and advised the manager Liezel about my grievance and the prejudice that I had suffered from one of her staff member. She then told me that even if her staff members are under the employ