1 reviews | Active since Dec 2014
Pre-Registration of iPhone 6S 128gig
Hi,<br> <br> I filled in the online form for a Pre-registration of the new iPhone 6s. A lady (Didn't get her name) called me at yesterday(14/10/2015 @ around 10:15am) I spoke to her and went through the whole procedure for about 30mins or so. I accepted all the terms and we got to the final stages of checking to see if MTN had stock and she said she would call me back after lunch and I still haven't gotten a call. I know all the calls are recorded so it can be tracked.<br> <br> She offered me an iPhone 6S 128gig for R619pm on the Minute 100 package. now the longer she waits to call me back the less chance MTN will have stock. Please can someone track that call and get her to call me back.<br> <br> I tried calling but everyone I call just sends me in circles, ending with a call that just no one answers.<br> <br> Please will someone get back to me with regards to this deal.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
