PRE-PAID SIM NO RSPONSE FROM MTN

I RECEIVED NO RESPONSE SINCE MY COMPLAINT 29 MARCH 2016. IS THIS HOW MTN DEAL WITH COMPLAINTS? NO CALLS, NO RESPONSE AND NO FEEDBACK.<br> I WILL REPORT THIS MATTER AT THE OMBUDSMAN. <br> I CANNOT BELIEVE I AM RECEIVING THIS TREATMENT FROM MTN AFTER YEARS OF BEING A CLIENT.<br> I HAVE NEVER BEEN WITH ANOTHER PROVIDER IN MY 26 YEARS WORKING CAREER. I WILL NOW DO SO. BUT NOT BEFORE A THOROUGH REQUEST FOR INVESTIGATION AT THE OMBUDSMAN.<br> I CANNOT BELIEVE THE TREATMENT I AM GETTING AS A CUSTOMER.<br> HOW CAN MY NEW NUMBER BE LISTED UNDER SOMEONE ELSE'S NAME AT ANOTHER COMPANY? AND NOT ONLY ONE PERSON.