1 reviews | Active since Jan 2012
Pre Order = late delivery
<p>Why did I go to all the trouble to register a pre order for the Galaxy S8, if you never follow up on your commitments and, after I have to keep chasing you for action, I'm going to end up getting the phone a week after friends who just walked into an MTN store? Complete waste of time. Pathetic attempt at marketing.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***2
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***2