Praise to a MTN Consultant fixing my problem

I have had been a MTN contract holder for more than 20 years. On the 14th of January 2016,I phoned MTN to Migrate my existing MTN 750 anytime package to a Sky package with my own handset. Documents completed, scanned & faxed, to beat the next billing month, I thought it has been sorted, only to find out when I received these sms's telling me that my package was never updated. I phoned the whole of last week and was promised it will be done and was sent from pillar to post. Checking day after day, it was not done.I phoned again this morning and was transferred to Chantelle Wanga, my guarding angel! She sorted out my problem and within 20 minutes phoned me confirming my contract has been Migrated.Why it took so long I will never know. I have previously read all of the negative posts about MTN and I agree with other clients complaints but alas, a wonderful lady came to my rescue today. Thank you Chantelle Wangra, you exceeded my expectations and went the extra mile, and yes, please send my e-mail to your management, they should know about your excellent service! I really appreciate your service this morning where being a consultant answering a phone, is sometimes unthankful. Heleen