pOSTED 1 APRIL STILL NO FEEDBACK

Item: MTN South Africa
Rating: 2
Author: Mandie G

We called in on Wednesday as my day is getting retrenched we want to get an amount to pay to cancel this contracts. It was supposed to be emailed to [Email Removed] and still have not received it!!! Terrible service and the consultant said I will receive it in the next few hours, they probably meant next few DAYS!!!! BAD MTN 2 numbers that needs to be cancelled *** and *** ( THAT WAS POSTED ON 1 APRIL 2016 STILL HAVE NOT RECEIVED ANYTHING......

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MTN South Africa's replyOfficial

12 Apr 2016, 12:56

Hello fed up 007,

We are truly sorry for the inconvenience caused and for the delay.

We have now requested the management team within our Cancellations Department to provide you with the early termination fees and the procedure of the cancellation.

Once again we do apologize for any inconvenience caused.

Regards
Tim
MTN Complaints Management Team: REQ:***

MTN South Africa's reply12 Apr 2016, 12:56

Official