Possible *****

Good day I sent this message on behalf of my mother (JP VISSER). On the 1st of August a debitorder went through her account for the amount of R19,943.97 It was unpaid due to insufficient funds (my mother don't even earn that type of money). She is a pensioner.

She contacted the helpdesk (083135) on Saturday 6 August when I visted her. She didn't know what to do. The reference they gave her was Ref 1#*** I requested her statement via the MTN app and then we saw this large amount. It said that number *** used data. (Self service purchased). That number belongs to my father who can't see clearly. They never ever used data on that number. You can even go back on the history. Why didn't MTN picked it up that the amoung is so big? My mother can't pay this because it was not her fault. Please urgently assist with this matter, we will appreciate it.

Kind regards

Willie pp Phyllis Visser (JP VISSER) ***