KS
Kowie S

1 reviews | Active since Jul 2015

30 Nov 2015, 10:52

Possible *****

Funds are moved by debit order from my bank account to MTN for the last 6 months without me getting an invoice and itemized invoice - although it is part of the contract. I have reported it a few times already - see reference number ***1. The outstanding invoices for the last 6 - 8 months are for ***.<br> <br> It is possible that somebody is padding the invoices and keeping the money - that is perhaps why we do not receive invoices. <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply01 Dec 2015, 09:43
Official
Hello Jaco57,

Thank you for your post.

Please accept our apologies for the inconvenience experienced

Kindly note that as per our telephone conversation this morning, I have updated the email address and your statements & Itemized billing for the past 6 months have been forwarded to you.

Thank you for giving us the opportunity to assist you

Regards
Nompumelelo
REQ:***

Best regards,