KS
Kowie S
1 reviews | Active since Jul 2015
30 Nov 2015, 10:52
Possible *****
Funds are moved by debit order from my bank account to MTN for the last 6 months without me getting an invoice and itemized invoice - although it is part of the contract. I have reported it a few times already - see reference number ***1. The outstanding invoices for the last 6 - 8 months are for ***.<br> <br> It is possible that somebody is padding the invoices and keeping the money - that is perhaps why we do not receive invoices. <br>
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Replies (1)MTN South Africa's replyOfficial
01 Dec 2015, 09:43Hello Jaco57,
Thank you for your post.
Please accept our apologies for the inconvenience experienced
Kindly note that as per our telephone conversation this morning, I have updated the email address and your statements & Itemized billing for the past 6 months have been forwarded to you.
Thank you for giving us the opportunity to assist you
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced
Kindly note that as per our telephone conversation this morning, I have updated the email address and your statements & Itemized billing for the past 6 months have been forwarded to you.
Thank you for giving us the opportunity to assist you
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply01 Dec 2015, 09:43
Official
Hello Jaco57,
Thank you for your post.
Please accept our apologies for the inconvenience experienced
Kindly note that as per our telephone conversation this morning, I have updated the email address and your statements & Itemized billing for the past 6 months have been forwarded to you.
Thank you for giving us the opportunity to assist you
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced
Kindly note that as per our telephone conversation this morning, I have updated the email address and your statements & Itemized billing for the past 6 months have been forwarded to you.
Thank you for giving us the opportunity to assist you
Regards
Nompumelelo
REQ:***
Best regards,
