Positive Outcome with Chris

<p>I approached MTN wanting to obtain a contract with new phone. After some discussion with the sales rep, I settled on the MTN MyChoice 100 which came with 500 megs of data. </p> <p> </p> <p>When I came in to start the number forwarding I was told that this was only 300 megs and we discovered we had been working from an old magazine as the August mags were not there yet. The contract was signed on the 2nd August with the verbal assumption of a 500mb data allowance. I was forced to go up to the next higher contract in order to meet my data requirements. As you can imagine, I was not impressed by the way this had all transgressed.</p> <p> </p> <p>The Sales rep, Chris, was able to arrange a discount for me on the overall contract price while still maintaining the benefits indicating that MTN are interested in managing customer focus. Good job, Chris!</p>