PK
Pieter K
1 reviews | Active since Jul 2010
16 Mar 2016, 10:17
Porting to MTN problem
Hi Guys<br> <br> I have ported to MTN from Vodacom. I now seem to be on the MTN network in some way. I cant receive calls or SMS's. I have tried to call 173 but no option lets me adress the problem that i have. I need to speak to a person.<br> <br> Is the whole point of customer care not to have someone that can help the customer. Please help. This porting process has now taken almost three weeks and I don't know what else to do.<br> <br> Thanks
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MTN South Africa's replyOfficial
16 Mar 2016, 16:44Hello pgk,
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly note we tried contacting you on the number *** and it went to voicemail,we checked the number on the network it shows porting went through successfully please dial the code #330*0000# it will help removing all the possible barrings on your number.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly note we tried contacting you on the number *** and it went to voicemail,we checked the number on the network it shows porting went through successfully please dial the code #330*0000# it will help removing all the possible barrings on your number.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply16 Mar 2016, 16:44
Official
Hello pgk,
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly note we tried contacting you on the number *** and it went to voicemail,we checked the number on the network it shows porting went through successfully please dial the code #330*0000# it will help removing all the possible barrings on your number.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly note we tried contacting you on the number *** and it went to voicemail,we checked the number on the network it shows porting went through successfully please dial the code #330*0000# it will help removing all the possible barrings on your number.
warm regards
mike
REQ:***
Best regards,