1 reviews | Active since Nov 2010
Porting to MTN nightmare
Purchased Superflex last week Friday. On Tuesday received sim and ported my Vodacom number as per instructions on leaflet. All went well and I was informed port would take up to 24 hours. Wednesday, still nothing. Thursday morning I tried getting support. Calling the suggested number just does nothing. Calling 135 is endless prompts with no selection for porting issues or activating sim. Thursday night my Vodacom sim stopped worked. I inserted MTN sim, got a message "activation not allowed". There is no way getting support. I sent a mail on Wednesday with my issue and received automated response stating working hours and that emails are "typically" answered in 1 day. Still no answer there.
Had I known it would be this hard to switch I would have just ignored the special and kept paying the fees with Vodacom. I am now regretting moving to MTN.
Think twice before porting to MTN. Check reviews. I wish I did.
