1 reviews | Active since Jan 2016
Porting to MTN is a FAIL
I tried to port my number from Cell C to MTN (Afrihost) on Friday 22nd Jan. I got all the correct SMSs from MTN saying that the port is complete and that I should put the MTN sim card into my phone.<br> <br> Since doing that, I have no service on my phone, I cannot make or receive calls, calls to my number say that the number does not exist.<br> <br> I have been played from one department to another since Saturday and no-one is helping me.<br> <br> I cannot do banking as I cannot receive my OTP messages to authorise my payments. I am losing business as this is my only contact number. No-one seems to care, they just keep saying it has been escalated.<br> <br> Shocking service from all involved.<br> <br> MTN Porting reference number: *** <br> <br>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The port has completed activation, the number is now active on the MTN network.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The port has completed activation, the number is now active on the MTN network.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
