DG
Doris G
1 reviews | Active since Jun 2010
01 Jul 2016, 15:31
Porting problems
<p>Have been trying to port my number for two months to Cell C. Made several visits to MTN stores, Cell C has requested ports, I sent SMS's to ********** to port but nothing ever happens.</p> <p> </p> <p>Can you please port my number as requested?</p> <p> </p> <p>Kind regards Doris</p>
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MTN South Africa's replyOfficial
04 Jul 2016, 13:54Good day Doris,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that for when you are porting out, you need to contact the service provider that you are porting out to and they will process the request for you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,
MTN South Africa's reply04 Jul 2016, 13:54
Official
Good day Doris,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that for when you are porting out, you need to contact the service provider that you are porting out to and they will process the request for you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,