TD
Tarynne D

1 reviews | Active since Jul 2012

16 Apr 2015, 14:55

Ported from Vodacom but still not connected!!!

I decided to move to MTN after bad service at Vodacom. What a joke!!<br> On Tuesday of this week, 14th April, a port request from Vodacom to MTN was made and approved. Yesterday morning my Vodacom sim became inactive. I have been waiting since then for MTN to activate my new sim.<br> I have phoned numerous times, spoken to numerous people and have had enough!!!<br> If I had known the **** I would have to put u with I would've stuck t out at Vodacom.<br> I desperately need to make payments and cannot without my cell phone.<br> I am tired of waiting for someone to get back to me, they never do. 24 hrs without connection is unacceptable.<br> And now the call centre is \under maintenance"What a joke!!!!<br> I would like to cancel my contract before I've even made the first instalment because this is not acceptable."""

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Replies (1)
MTN South Africa
MTN South Africa's reply01 May 2015, 08:52
Official
Hello Tarynne,

Thank you for posting.

Please accept our apologies for the delayed response and the inconvenience this may have caused.
Our records show that your mobile number is active now.

Regards,
Lawrence

REQ: ***