Port Reversal
You pieces of sh*t. My number was ported to your network without my permission!! Your call centre agents are pathetic and keep giving me a number that doesn't work to reverse the port. I called in again and they don't even want to block the SIM card and apparently it is your process to block prepaid customers just contract only which you offer no protection for victims of *****. I want those calls listened to and an apology from your manager. 2, if an money is deducted from my account I will take your ass*s to ICASA because I called as soon as I got the message. Your agents busy telling me that I should called Cell C. The port reversal is done by the network the number went to dummies. Those agents who couldn't help me, have they been trained?? I want to hear from them as well!! Now f*ck*n given my number back today hijo de puta!!!
We sincere apologized for any inconvenience incurred.
We have sent the request to our port and prepaid department for assistance with the port request back to your network.
Please contact the port department as well for further assistance and guidance. The contact number is ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
We sincere apologized for any inconvenience incurred.
We have sent the request to our port and prepaid department for assistance with the port request back to your network.
Please contact the port department as well for further assistance and guidance. The contact number is ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Please be advised the cell nymber has been ported back to Cell c.
Kind Regards,
Alice
Best regards,
Please be advised the cell nymber has been ported back to Cell c.
Kind Regards,
Alice
Best regards,