JJ
Johannes J
1 reviews | Active since Oct 2011
20 Apr 2015, 09:50
Port gone wrong/not able to make or receive calls
I ported on Friday, 17th with new contract, now I cannot make / receive calls. Called to help desk (***) but ended up on business desk who was not willing to help. Have escalation no *** but do not know how to follow up. All unable to assist. When I make call the message is that I am Rica Barred, yet this was done on Friday?
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Replies (1)
MTN South Africa's replyOfficial
05 May 2015, 11:58Hello johannes.joubert,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records incoming calls and out going calls are activated and currently in use.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records incoming calls and out going calls are activated and currently in use.
Best regards
Mantoa
REQ:***
MTN South Africa's reply05 May 2015, 11:58
Official
Hello johannes.joubert,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records incoming calls and out going calls are activated and currently in use.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records incoming calls and out going calls are activated and currently in use.
Best regards
Mantoa
REQ:***