POOR/PATHETIC SIGNAL IN DE DOORNS

We have e-mailed and logged this problem so many times on the website. Sometimes they respond to the emails with the most pathetic reason, like loadshedding... When we have loadshedding, we have absolutely NO signal at all! But that is not the main problem here. The big problem is we have signal issues every single day!! We can't make or receive phone calls because you only hear 2 words per sentence. Internet is so slow and whatsapp messages takes forever to go through. We are on contracts with mtn and I pay my bills every month, but I can't even receive a basic service like decent signal. We are unable to do our work to its fullest potential because most of the time our phones are useless because of this signal. On our phones it shows 4 bars etc, but it most certainly is not the case. Also when you make or receive a phone call, it takes almost 10 seconds to connect when you answer and we have a lot of dropped calls some days too. And this problem is ONLY in De Doorns, Western Cape, because I travel between cities daily and don't have the same issues there. And it's also not the phone, as this happens on other phones too with mtn sim cards. Please sort out this problem! We have been struggling for months now and nobody is fixing the issue. This is extremely pathetic service for such a big company! I can't believe that I have to pay my contract each month, but you can't deliver the service of providing signal. Sort this out please!