SN
Somikazi N

1 reviews | Active since May 2015

04 May 2015, 12:57

POOREST SERVICE !!!!!!

I have a contract with MTN. For the past 2 weeks I have been trying to get some help with my account. All I want is my statement. I have called only to get cut off. Emailed only to get ignored and told about turn around time which is not honoured. I have inboxed and posted on their wall. I even went to the store in Greenacres where I had to fight to get service. After that I was promised a response by last week Wednesday. Still waiting. <br> <br> My whole life is at a stand still. No one at MTN is helping. I don't understand the point of a complaints manager, or are there way too many complaints with MTN, and that's why you are so slow? My bond application has been rejected because of MTN. <br> <br> I REGRET THE DAY I TOOK UP A CONTRACT WITH YOU!!!<br> <br>

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Replies (1)
MTN South Africa
MTN South Africa's reply14 May 2015, 10:54
Official
Hello somi2014,

Thank you for your post,

Please accept our sincere apologies for the inconvenience caused.

Kindly note that this has been forwarded to the relevant department and they will be assisting you.

Warm regards
MTN Service Provider
REQ:***