HB
Halima B
1 reviews | Active since Nov 2015
09 Nov 2015, 16:10
Poor workmanship from repair technician
A Sony Z1 was sent to the Montague Gardens repair centre to repair a non-functioning touch screen &
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Replies (1)
MTN South Africa's replyOfficial
12 Nov 2015, 09:31Hello HalimaBeale,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Nompumelelo
REQ:***
MTN South Africa's reply12 Nov 2015, 09:31
Official
Hello HalimaBeale,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Nompumelelo
REQ:***