1 reviews | Active since Feb 2022
POOR TO NONE CUSTOMER SERVICE - MTNSA
Good day,
No contact has been made regarding the delivery of the free Tablet that come with the phone I upgraded to.
Awaiting your urgent response.
Kind regards,
Paul Stoltz.
Good day,
Please can you assist in the matter below
Have not had any feedback.
Regards,
Paul
Show quoted text
Good day,
Please be advised that I have made multiple attemps to contact you and asked for feedback for ref number in the subject line.
I only took the deal because of the free tablet offer. I registerd I got a referance and no contact has been made even after I equired.
If the offers expires and I do not receive the tablet the matter will be taken further.
Very poor customer service from MTN absolutely no feedback, no comunication and boder lines false advertiseing as no tablet was received no feedback on communication to MTN. Very dissapointing as I have been a long time client and it seems every year the customer service keeps going backwards.
Unhappy customer.
