Poor Support for Pay-as-you-go

My number was de-activated - I was not initially told that after 30 days it would be de-activated - I only use the number for Internet banking. The Supervisor I spoke to kindly allowed the re-activation..... But it is almost 4 days now - about 6 different consultants/supervisors and the number is STILL not re-activated. If MTN is going to allow re-activation, then please do it. Maybe I should have gone to the bank, and changed the number - but now I am 4 days behind payments - PLEASE ASSIST