1 reviews | Active since Oct 2012
Poor Signal Reception (Voice and Data)
I Live in a suburb 15 minutes away from Randfontein and my signal is beyond poor the very minute i get within a few meters of Finsbury there goes my MTN signal from 3G to Edge and i am unable to make calls at all nor connect to the Internet. but the funny thing is when you look at the coverage map the area i live in has 3G(2100) so i really don't understand why this is the case, one other thing another location just 10 minutes away from Finsbury has full 3G coverage. What i wanna know is why that is the case i mean if two locations are 10 minutes away from each other should they not have the same level of signal/coverage ?<br> and the sad part is that i don't want to change to a different provider i love mtn been with them since 2003 to date so i need mtn to do something about this and i refuse to log another call or fill in a sheet that never helps i have done that so many times i lost count.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Best regards
Mantoa
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Best regards
Mantoa
REQ:***