SC
Shawn C
1 reviews | Active since Oct 2017
23 Oct 2017, 21:12
Poor Signal
I stay in Hennenman in the Free State. I have been an MTN customer for 13 years with 2 cell contracts. For the last year the signal went from H+ to edge, some times it goes to 3G ( not often) Today 23 Oct 2017 I was left with NO signal for 3 hours. I do standby at my work and I had to buy a Vodacom prepaid sim to do standby. It has H+ since I started using it. MTN give me answers please!!
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Replies (2)
MTN South Africa's replyOfficial
23 Oct 2017, 21:49Thank you for your post.
We sincere apologized for any inconvenience incurred.
Please contact our coverage department on *** for online assistance.
Please complete the questions and send back to the coverage department:***
https://www.mtn.co.za/pages/NetworkCoverage.aspx
Kind Regards
Alice van der Merwe
Best regards,
MTN South Africa's reply23 Oct 2017, 21:49
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Please contact our coverage department on *** for online assistance.
Please complete the questions and send back to the coverage department:***
https://www.mtn.co.za/pages/NetworkCoverage.aspx
Kind Regards
Alice van der Merwe
Best regards,
SC
Shawn C's updateReviewer Update
28 Oct 2017, 19:55Thank you Alice van der Merwe and the MTN staff for fixing our signal problem. I am rating you guys back to 5 stars.
SC
Shawn C's update28 Oct 2017, 19:55
Reviewer Update
Thank you Alice van der Merwe and the MTN staff for fixing our signal problem. I am rating you guys back to 5 stars.