YB
Yvonne B
1 reviews | Active since Oct 2013
02 Apr 2015, 12:32
POOR SIGNAL
I've got 2 references *** & *** for complains I've lodged in coverage department for poor MTN signal I'm experiencing in my area. Its really unfair to me as your contract customer because I pay for service which I'm not satisfied of. And my home is the core place I should be having a signal for all obvious reasons. This is my last plea with MTN to do something with my not having a signal where I stay or get me off their contract free of penalties.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
20 Apr 2015, 15:28Hello siseve13,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the coverage team supervisory team for resolution.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the coverage team supervisory team for resolution.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply20 Apr 2015, 15:28
Official
Hello siseve13,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the coverage team supervisory team for resolution.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the coverage team supervisory team for resolution.
Thank you
Wenzile Masina
REQ:***
Best regards,