1 reviews | Active since Sept 2011
Poor services - MTN Business
<p>Our compnay has a business account with MTN and trying to get support is nearly impossible. We don't hear back from our account manager (Jeffrey Modise [ MTN South Africa ] ********** signing up to new services, upgrades and terminating contracts that has expired is impossible. Since August this has been a issue. Not answering emails and phones calls, unable to get someone at the call center to answer a phone. This is unacceptable service. Please assist to get our issues resolved.</p> <p>MTN account number: N ********** </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***