1 reviews | Active since Jun 2016
Poor services for insurance claims
<p>I reported my cellphone ****** 8 days ago, filed an insurance claim with MTN gave all the papers, all i got was an automatic reponse saying they have received my application was received. I tried to contact their customer care centre but i waited for an hour listening to their music and adverts without my phone being answered.</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********