1 reviews | Active since Oct 2014
Dear Sir<br> <br> My wife MJ Kleynhans (cell ***) paid our installment for May on the 30th of May at Festival Mall Kempton Park at the absa atm, but today Mtn Discontinued our services for no reason. I tried to phone the customer care line but it is out of order. We need our lines to be activated as for my wife is a nurse at Louis Pastee Hospital and I am a security superviser at CMS. We can not get hold of any of MTN's consultants because the customer care is off line. How can they deactivate an account without any reason and the account is paid up to date. It's not the first time that this is happening and we are getting sick and tired of this. It's no wonder that everybody rather go to other network services cos how must the clients for MTN solve any of their problems if the customer care self help services is off line and you cant even get hold of any consultant. They are quick to phone if a bill is outstanding but when you pay your bill monthly without being behind with any installment but when your acc is up to date they still treat you as a stupid. Its better that cell c take our contracts over if this problem isn't solved within today.
Best regards,
Best regards,
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