TS
Thabiso S
1 reviews | Active since Mar 2014
21 Apr 2015, 11:14
Poor Service yet Again
Logged in to their web chat as their Call Centre no longer exists, requested that one of the contracts that I have with MTN be cancelled as i will not be renewing the contract.<br> <br> This was logged on the 15th April, and up until today, nothing has been done!<br> <br> WOW
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Replies (1)
MTN South Africa's replyOfficial
04 May 2015, 08:32Hello thabisoshai99,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** has already been migrated to Prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** has already been migrated to Prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply04 May 2015, 08:32
Official
Hello thabisoshai99,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** has already been migrated to Prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** has already been migrated to Prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,