Poor service with constant lies

<p>I must say I agree with users saying MTN has a bunch of ***** as there workers and stat hungry mongers for commission to be paid out. My Mom has 2 contracts and upgraded 1, but wanted to upgrade on both. We went to ask why both couldn't be done at the same time as they were taken out the same time. We were told the people at the call centre does this all the time to accumulate stats and what they do is upgrade 1 and without permission they put the 2nd on a month to month basis so they can earn another stat the next month. We were told the issue was resolved and that delivery would take place tomorrow and when my Mom called in today to confirm the same lady is now saying that there is issues and we should wait for confirmation after she told my Mom it was sorted last week. Please don't tell us to email you our details or call the call centre as all our details are there and the call centre is the problem here. Someone should contact us immediately and sort this out and make sure that the phone is delivered tomorrow as promised by an MTN employee. The number to contact my mom is ********** 436 and the issue number is ********** 431. Please assist and help us restore faith in MTN</p>