CM
Charity M
1 reviews | Active since Mar 2011
16 Mar 2015, 15:07
Poor Service, utterly disgusted
MTN sp disconnected my phone and reason was my account was not paid. <br> I phoned the 808 number and was placed on hold for over 3 hours.<br> eventually I tried there *** number there too I kept being placed on hold. My account has been paid.<br> I am utterly disgusted with the service I get from MTN. If they are not overcharging me on the monthly invoice then its slow connections, airtime disappearing and today was the final straw.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
19 Mar 2015, 15:14Hello Charity10M,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Thank you for your payment received. According to our records, your line has been reinstated and all services are active.
We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Thank you for your payment received. According to our records, your line has been reinstated and all services are active.
We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply19 Mar 2015, 15:14
Official
Hello Charity10M,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Thank you for your payment received. According to our records, your line has been reinstated and all services are active.
We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Thank you for your payment received. According to our records, your line has been reinstated and all services are active.
We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,
