1 reviews | Active since May 2016
Poor service - unable to make phone calls on both contract sim cards
<p>I have 2 contract sim cards and cannot make phone calls on either. Both have a lot of available minutes. When I call out i get 'Call Failed'. The data, sms and receiving calls work. Called MTN and went to an MTN store but nobody knows what the problem is. I will likely pay up my contracts and move to Vodacom due to the inconvenience. </p>
Good Day Mr Brendon herbert
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have tried to contact you to find out if you are still experiencing problems with your outgoing calls however your line was on voicemail. Kindly contact our Customer Care on 808 should you still experience the same problem.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Good Day Mr Brendon herbert
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have tried to contact you to find out if you are still experiencing problems with your outgoing calls however your line was on voicemail. Kindly contact our Customer Care on 808 should you still experience the same problem.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***