Poor Service received
<p>I have submitted the phone at MTN Mafikeng Mall, IMEI NO: ********** ********** 0, and they have send me a message to reply to their quote yes or no, then i rep**** yes todate i havent received any corespondence from the shop they dont assist in anyway and i need that phone.</p> <p>they dont even call and find out how do i make payment. this is the worst service ever for the Name of MTN.</p> <p> </p> <p>Please help me to get my phone, i called the number to enquire but the lady even when my air finished she did not even bother to call me back. </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,