MM
Mohudi M

1 reviews | Active since Sept 2015

27 Sept 2015, 16:23

Poor Service Providers

Hi<br> <br> My phone was ****** on the 12 of September around 3:45 pm I called MTN on 173 to stop the number from being active and they referred me to 808 for contract clients and 808 referred me to 173 for pre paid clients, this caused a lot of confusion, I paid and cancelled my contract with them in November 2014 and I asked for them to move me to prepaid or pay as you go! but clearly that didn't happen, I want to do a swim swap and now I cannot because I am apparently on hybrid non contract and non prepaid, I'm very disappointed by this. I need the number back<br> <br> please assist me with this regard. I'm not getting any feed back what's so ever, my email is [Email Removed]<br> <br> thanyou in advance

0
Replies (1)
MTN South Africa
MTN South Africa's reply28 Sept 2015, 19:06
Official
Hello PKGOLE9,

Thank you for your post.

We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.

An urgent request its been sent for the reactivation of *** and be migrated to prepaid as per your request.

warm regards
mike