Poor service on aftersales support

I urgently needed a phone and went to an MTN store as it was the closest to me. I specifically said to the salesman that I was not going to be using an MTN SIM Card.

He assured me that the phone would not be network blocked, A short while later I am unable to use the phone with the other SIM Card. I went back to the store and they were less than helpful.

They kept making this my problem and were unable to resolve the issue.

The salesman either **** to me to make the sale or is in need of more training to understand the MTN products better.

Totally unacceptable - they were unwilling to give me a number for an area manager to resolve this. The 083 135 call centre was unable to give any number to call to resolve this so it seems MTN makes it convenient to take a customers money without any many of providing support to the customer.