POOR SERVICE OF MTN MADE ME PAY MORE THEN THE AMOUNT THAT WERE ADVERTISED IN THE CATALOGUE FOR MARCH FOR THE SAMSUNG S20 FE

Hi i am so disappointed in MTN i went for my upgrade which was R449 over 36 months the Samsug galaxy S20 FE. When the consultant finished what ever he was doing on the computer he told me the amount is R499 because they cannot find the code on the system for R449. He then asked his supervisor Mark what he should do because i said i want to pay the price in the book. The supervisor( Mark) did not even look at me he just showed the guy who were helping me with a hand sign a d said terms and conditions. How am i suppose to know MTN's terms and of MTN The only condition is saw was condition i saw next to the phone written in small letters un till stock last. The truth is they did not know about the mistake and why must i pay for their mistakes ist their catalogues what happens to customer first and what you see is what you pay and the worst of all i had to wait more then a hour for them to finish.so i just took the phone and walked out of that shop. During the more then 20 years of being an MTN customer always having more then one contact with them this was the first time i where treated this way. My upgrade is always a happy time for me but i did not even touch that phone its just sitting there because looking at it just make me more miserable to pay an extra R50 a month for 3 years is a lot of money i am so so unhappy and disappointed.