JP
Joyce P
1 reviews | Active since Dec 2018
28 Feb 2019, 22:52
Poor service of MTN
Terrible service from MTN. Since 2018 I am trying to chsnge my drbid order date to 1st of each month due to financial reasons. Just empty promises and lately no reply to my mail. Put a review on hellopeter before and they came back to say sorry for the inconvenience and that matter is sorted puy, but nothing of was done. Drbid order is still noy sortrd out. MTN you should be ashamed of yourself. Quick to take my money but extremly slow to deliver. Joyce du Plessis
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MTN South Africa's replyOfficial
01 Mar 2019, 12:51Good day Joyce
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
MTN South Africa's reply01 Mar 2019, 12:51
Official
Good day Joyce
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team