Poor service now for 6 months and stil going on

@MTN ur service sucks bigtime.. I have never come across a network like urs.. where your consultants are practically on repeat mean while every clients issue is different.. For the last 6 months we have called.. as we have been receiving practically close to 6MB of a 20MB line... Is this fair.. I don't think so.. then you go into a branch.. and the consultant there was even better.. he didn't even stop my husband from wanting to cancel our contract.. he just said OK Sir will organize it.. I mean really.. Then you get home, you have calmed down.. and we continue to use our airtime.. to contact MTN.. to sort out our line.. eventually get a lovely lady..willing to help.. great tells us to phone the other number.. but when this woman picks up.. she pretends she can't hear you..and just carries on talking without even listening to what you requesting them to do .. nevermind you can hear a baby crying in the background.. Then without leaving the best part.. when I took the phone from my husband. Bless his soul . He has gained a couple Grey hairs from this experience today.. this woman acted as if she could not hear me.. I continued to talk as we had full signal.. so by now I'm guessing she put me on mute and tended to her child.. and then informed her with the lack of knowledge and assistance we have received from MTN I will be going the extra mile.. and simply ended the call.

Ok ok now that I have gotten this off my chest.. I am doing a speed test. And I'm now receiving a total of 0.68mb per second on a damn 20mb line.. Come on now MTN.. you really not in my good books currently.. 😕 😒 🤬 Location of our dear MTN experience..