MC
Melissa C
1 reviews | Active since Nov 2018
26 Nov 2018, 14:13
poor service, not keeping to offer promised
Upgrade not being processed. cannot get any response from anyone, messages sent to supervisor, but do not get any responses or calls back.
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Replies (4)0
Replies (4)MC
Melissa C's updateReviewer Update
27 Nov 2018, 14:23HI Jessica, I seem to have missed a call from you, I cannot seem to return your call. please can you call me back on ********** 390. Kind regards Melissa
MC
Melissa C's update27 Nov 2018, 14:23
Reviewer Update
HI Jessica, I seem to have missed a call from you, I cannot seem to return your call. please can you call me back on ********** 390. Kind regards Melissa
MC
Melissa C's updateReviewer Update
27 Nov 2018, 14:23HI Jessica, I seem to have missed a call from you, I cannot seem to return your call. please can you call me back on ********** 390. Kind regards Melissa
MC
Melissa C's update27 Nov 2018, 14:23
Reviewer Update
HI Jessica, I seem to have missed a call from you, I cannot seem to return your call. please can you call me back on ********** 390. Kind regards Melissa
MC
Melissa C's updateReviewer Update
27 Nov 2018, 15:01Good day Jessica.
I received a call from the sales consultant, who verified that she made a mistake, however MTN would not honour the deal. I am going to take this further. I requested a copy of my call recordings, and was told this is not possible, and I can only listen to them in a branch (I do not need to listen to them as I know what was said, and the sales consultant confirmed I was right. I need the recording to take to a lawyer/consumer protection. I am still waiting for a supervisor to call me, and only received a call from the sales person. Please can you assist.
MC
Melissa C's update27 Nov 2018, 15:01
Reviewer Update
Good day Jessica.
I received a call from the sales consultant, who verified that she made a mistake, however MTN would not honour the deal. I am going to take this further. I requested a copy of my call recordings, and was told this is not possible, and I can only listen to them in a branch (I do not need to listen to them as I know what was said, and the sales consultant confirmed I was right. I need the recording to take to a lawyer/consumer protection. I am still waiting for a supervisor to call me, and only received a call from the sales person. Please can you assist.
MC
Melissa C's updateReviewer Update
27 Nov 2018, 15:01Good day Jessica.
I received a call from the sales consultant, who verified that she made a mistake, however MTN would not honour the deal. I am going to take this further. I requested a copy of my call recordings, and was told this is not possible, and I can only listen to them in a branch (I do not need to listen to them as I know what was said, and the sales consultant confirmed I was right. I need the recording to take to a lawyer/consumer protection. I am still waiting for a supervisor to call me, and only received a call from the sales person. Please can you assist.
MC
Melissa C's update27 Nov 2018, 15:01
Reviewer Update
Good day Jessica.
I received a call from the sales consultant, who verified that she made a mistake, however MTN would not honour the deal. I am going to take this further. I requested a copy of my call recordings, and was told this is not possible, and I can only listen to them in a branch (I do not need to listen to them as I know what was said, and the sales consultant confirmed I was right. I need the recording to take to a lawyer/consumer protection. I am still waiting for a supervisor to call me, and only received a call from the sales person. Please can you assist.