CG
Charlene G

1 reviews | Active since Apr 2012

20 Apr 2015, 08:05

Poor Service, no customer care, no signal

I have reached my level of tolerance with the poor network coverage by MTN. I live in the Fourways area which is a well-developed very popular suburb. Consistently and without fail I cannot make a phone call or receive a message where I stay. I need to stand in my yard and scurry around trying to find the slightest hint of signal to communicate with my friends and family. Dropped calls and continuously repeating \ Can you hear me now.... can you hear me now.....wait

0
Replies (1)
MTN South Africa
MTN South Africa's reply29 Apr 2015, 12:47
Official
Hello Rusty28,

Thank you for posting.

Please accept our apologies for the delayed response and for any inconvenience this may have caused.

Kindly be advised that this has been escalated to the management at the Coverage Hub for resolution and they will contact you for feedback.

Regards,
Nomonde.
REQ:***