ER
Elna R
1 reviews | Active since Nov 2015
12 Nov 2015, 15:47
Poor Service - No Calling Back
Went to renew my contract... They made me wai for more than 30 munutes... Only to tell me their printer is now faulty. Promised to phone me if is fixed. 3 rd day now. I phone every day. My friend phoned now and guess what?? THEIR PRINTER IS WORKING!!! Still no call from them...! Are they not interested in my business???? Been a Mtn customer for 14years..... Want a iPhone 6S Plus!!! AND THIS IS HOW THEY TREAT A VALUED CUSTOMET????
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Replies (1)
MTN South Africa's replyOfficial
12 Nov 2015, 18:53Hello Elna Retief,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the store managers to assist to be contacted.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the store managers to assist to be contacted.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply12 Nov 2015, 18:53
Official
Hello Elna Retief,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the store managers to assist to be contacted.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the store managers to assist to be contacted.
Kind Regards,
Alice van der Merwe
***
Best regards,