LL
Lerato L

1 reviews | Active since Aug 2020

04 Aug 2020, 13:02

Poor service-MTN unabale to cancel my contract

MTN is unable to cancel my contract, i requested for cancellation in May and got confirmation that it will be cancelled on the 26/05 but i still get billed for a nr i requested to be cancelled and being told their new system ILULA or whatever it is unable to cancel the contract, how is it my business that their new system can not cancel my contract, now my other nr got suspended and i am paying for it, your service really stinks

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Replies (2)
LL
Lerato L's update05 Aug 2020, 11:40
Reviewer Update
MTN please respond to my query, now my other number is suspended because of your incompetence, this is really bull.
LL
Lerato L's update07 Aug 2020, 09:37
Reviewer Update
MTN i am still waiting for my 060 nr to be reconnected, i am paying R210 for that number monthly and also for you to credit my account for the charges you billed me after i requested cancellation for my 083 nr, can someone get back to me yerrrrrrrrrrr.