ND
Nkosazana D
1 reviews | Active since May 2015
18 May 2015, 13:27
POOR SERVICE, MTN CONTRACT DEPARTMENT
I'm not one to complain on such platforms but am very disappointed with MTN's 808 department. Firstly
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Replies (1)
MTN South Africa's replyOfficial
22 May 2015, 13:37Hello Zanad,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your number reflects a 1 GB bundle which was loaded on the 19-05-2015 and expires on the 19-06-2015.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Yahya
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your number reflects a 1 GB bundle which was loaded on the 19-05-2015 and expires on the 19-06-2015.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Yahya
REQ:***
MTN South Africa's reply22 May 2015, 13:37
Official
Hello Zanad,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your number reflects a 1 GB bundle which was loaded on the 19-05-2015 and expires on the 19-06-2015.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Yahya
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your number reflects a 1 GB bundle which was loaded on the 19-05-2015 and expires on the 19-06-2015.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Yahya
REQ:***