1 reviews | Active since Mar 2009
Poor Service MTN Canal Walk NO Contact details
As a company we app**** for two mobile contracts on 21st March 2016 as MTN had the best deals and latest phones at the time. We app**** instore at MTN Canal Walk. We were told we would get an SMS confirming our contracts etc within 48 Hours. This did not happen. Canal Walk Managment dont have any phone numbers for the MTN stores and neither to MTN South Africa...We are in the 21st Century. How is it that there are no contact details on the internet. for our major Telecommunications company. Shocking. I have phoned call centers and laid complains with the customer care via e-mail and facebook. They are not interested....mmm I guess they must have too many clients. Shocking Shocking Service. I am utterley disgusted to say the least
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the store managers to intervene with the complaint regarding the contracts. We have sent the request to our MTN Direct department as well to contact and assist you on line.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the store managers to intervene with the complaint regarding the contracts. We have sent the request to our MTN Direct department as well to contact and assist you on line.
Kind Regards,
Alice van der Merwe
***