AH
Alana H

1 reviews | Active since Jan 2020

07 Jan 2020, 10:02

Poor service mtn.

Really disable in the service and attitude of mtn. My account has been suspended like the 3rd time. My account is paid up to date. Yet they suspended my account. Customer care cant not assist and their feedback is pathetic. Iv been a cis for more than 20yrs and this is how they treat a loyal cu. Been to mtn canal walk and they also can't assist. No one cares!!! Definitely canceling my service with mtn and going to a provider that cares. Got your money and then they do what they want and threatened to blacklist me. Don't use mtn. Trust me.

0
Replies (1)
MTN South Africa
MTN South Africa's reply21 Jan 2020, 09:27
Official
Good day Alana Thank you for Bringing this matter to our attention... Kindly Provide us with the cell phone number in question so we can assist with this query, An email has been sent to you, Please reply to the mail.

Kind regards 
Bonolo Khonkhe
Analyst: Complaints