Poor service MTN

I ported from vodacom yesterday. So far, its been a bad move. My 2 contracts were activated this morning, but now 5 hours later, STILL have not received the data or minutes?? So i call 134 mtn helpline; wait 8 MINUTES for an operator, who answered, then rudely cut me off!!!! MTN SHOULD LISTEN TO THE CALL.. JUST AFTER 2PM ON saturday 4th dec