YP
Yugan P

1 reviews | Active since Apr 2021

03 Oct 2021, 09:17

Poor Service : MTN

No assistance from customer service at all. Its the same recurring problem each and every month. Their apps dont provide the information that is required. I just need my detailed statement every month so that i can see what exactly what i am paying for. But this seems to be a problem for MTN as they can not do this one simple thing and yet they expect their montly payment but the consumer does jot know what they are paying for. Every month i need to email these imbeciles and repeat the same problem to them: i need my statement emailed to me wvery month. Their stupid apps dont privide this functionality. I have tried but dont see my statement on it. Yet these idiots tell me to download the my mtn app to see my invoices etc but this app has not been supported since August 2021. Absolutely poor customer service from a company to whom i was loyal to more than 15 years.

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