KR
Kevin R
1 reviews | Active since Nov 2016
02 Jul 2020, 09:20
Poor service MTN
Again my last complaint was submitted 2 weeks ago and MTN never came back to me, after changing my method of payment to eft due to personal reasons they still debitted my account. I also arranged for a payback structure and they debited the entire outstanding amount. I am so disgusted and gave them so many chances but I am going to the ombudsman for unfair practices and breach of the TCF Act.
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Kevin R's updateReviewer Update
22 Aug 2020, 20:25Again was threatened by MTN by a Eileen van Wyk from the credit department as MtN, fater i paid an amount agreed upon woth Mtn they suspended my account now for a week and i cant do any business and they said they wont reconnect me untill my account is paid in full and this after i made an arrangement with them that was accepted, can someome from higher management ease assist here as i am being treated unfairly and will go public, social and to the ombudsman is not sorted asap
KR
Kevin R's update22 Aug 2020, 20:25
Reviewer Update
Again was threatened by MTN by a Eileen van Wyk from the credit department as MtN, fater i paid an amount agreed upon woth Mtn they suspended my account now for a week and i cant do any business and they said they wont reconnect me untill my account is paid in full and this after i made an arrangement with them that was accepted, can someome from higher management ease assist here as i am being treated unfairly and will go public, social and to the ombudsman is not sorted asap