KS
Khuthala S
1 reviews | Active since Dec 2018
12 Apr 2019, 07:12
POOR SERVICE MTN!!!
Worse service ever!! I upgraded on the 3rd April through MTN direct and I never received my free 20Gig as advertised. When I go to the MTN shop they say I need to call MTN direct they cant help me. when I call MTN direct they say they are offline or promise I will get it within 24 hours (That was 3 days ago)..im sick and tired of MTN!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
15 Apr 2019, 08:14Good day Khuthala,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that our records indicate that the promotional data was loaded to your number on the 14-04-2019.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that our records indicate that the promotional data was loaded to your number on the 14-04-2019.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply15 Apr 2019, 08:14
Official
Good day Khuthala,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that our records indicate that the promotional data was loaded to your number on the 14-04-2019.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that our records indicate that the promotional data was loaded to your number on the 14-04-2019.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,