Poor Service MTN

Item: MTN South Africa
Rating: 1
Author: BUHLE M

I upgraded my contract on Thursday 29 November 2018. The agent told me the courier company will contact me to deliver the phone. I have not heard from them to date. No one from Mtn can tell me when il receive the device. It’s appalling.

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Replies (1)

MTN South Africa's replyOfficial

07 Dec 2018, 10:33

Good day Buhle

Thank you for taking the time to raise your concerns with MTN.

I will be investigating this for you.

I will keep you updated.

Warm Regards
Renall Chetty
Complaints Management Team

Best regards,

MTN South Africa's reply07 Dec 2018, 10:33

Official

Good day Buhle

Thank you for taking the time to raise your concerns with MTN.

I will be investigating this for you.

I will keep you updated.

Warm Regards
Renall Chetty
Complaints Management Team

Best regards,