MW
Maryke W

1 reviews | Active since Apr 2022

05 Apr 2022, 14:10

POOR SERVICE, *********** STAFF

Actually they are rated 0! I began a new contract with MTN 3 months ago for a MTN home uncapped WIFI. I have since had nothing but trouble! It's been 4 months now and I still have no use of this WIFI. I phoned numerous times with no help at all. Nobody seems to know what to do and also seems to be totaly incompatent to assist in this matter. Today I just had enough! I was on hold for 45 min with 9 calls later and still with no one too assist, actually I was for all of these phone calls placed on hold!!!! We, as I learned have no fixed LTE coverage where I live on my farm, no one took the trouble to make sure that this will be available. I have been paying R700 a month for nothing and also with no joy of any one bothering to solve the problem. I have been a client for more than 20 years but this is ridiculous and would not recommend MTN service to any one!!!

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